Sales Associate 

As the public face of the company the Sales Associate is responsible for dealing with any and all customer questions about the products and services the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products, services, and policies.

Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.

Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays.

Sales Associate Responsibilities:

• Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.

• Operating cash registers, managing financial transactions, and balancing drawers.

• Achieving established goals.

• Directing customers to merchandise within the store.

• Increasing in store sales.

• Superior product knowledge.

• Maintaining an orderly appearance throughout the sales floor.

• Introducing promotions and opportunities to customers.

• Cross-selling products to increase purchase amounts.

Sales Associate Requirements:

• An Associate’s degree or high school diploma.

• Retail sales experience.

• A professional appearance.

• Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment.

• The ability to read, write, and perform basic math.

• The ability to stand and walk for extended periods of time.

Interested applicants may send their cover letter and CV to jobs@topspotguns.ph.